And it's the best place to learn about the Mac. I came during my work break, so I only have an hour to spend there. But the rules don't apply to you. With this option, Apple will help you arrange shipping to a nearby Apple Repairs Center. Sign up for free workshops or visit the Genius bar for support and answers. For someone who has purchased an extended warranty, as you did, booting up the machine and replacing hte part is the least that I would expect from the company. Apple Retail Store - Pasadena Apple Store Pasadena store hours, contact information, and weekly calendar of events.
I think I'm gonna try a Pixel for my next phone Super slow service'. But when the chips were really down, Apple showed its in-person customer service to be head-and-shoulders above the competition. In the end I figured out the problem myself. I had an appointment for the following Tuesday but just couldn't wait because my battery swelled to the point that it was going to explode. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. So I went to the Apple Store in Pasadena to get my iPhone 7 Plus repaired. In some cases, Apple directs you to call, email, or chat with support first, so you might have to do some digging to find the option to set up a Genius Bar appointment.
I would have appreciated it if they had just let me know from the beginning they messed up on the pricing, I would have been bummed out but at least I wouldn't have been left hanging for hours waiting. The reality is often a bit different, particularly in major cities. Specifically, one of your store associates, Meagan M. I will just get it online instead. People have become caught up in the Apple craze and its what's turning them into the type of people who would yell at an innocent employee for their own problems. I brought my arguing hat and everything.
We came back again to buy Apple Watches and one of the staffs named Jim recalls helping my boyfriend and I before, which we thought was very considerate of him for actually recognizing his customers. See reviews, photos, directions, phone numbers and more for Apple Store Appointment. Worse still, the plan had, at best, a week left on it. He, I could tell, was really trying to keep cool. The large, white retail equivalent of Apple's online catalog is available at major shopping areas nationwide. I believe it to be our sixth one for this computer.
That said, I believe your Apple store can benefit from having managers actively and closely monitor the front door associates, such as Meagan M. I didn't need her or any other Apple store associate's help to do this basic task. Would you showing me how to contact Apple customer service i. Search for other Consumer Electronics in Pasadena on. See reviews, photos, directions, phone numbers and more for Apple Store Appointment.
Front desk was only staffed by zero or one person during lunch hour rush. Parking can be a huge pain, so pray that there's some streetside parking somewhere or utilize one of the parking garages nearby with up to 90 minutes free parking Although it gets really busy here they still get to their customers as soon as possible, but just make sure to check in with them first. Overall, I am deeply disappointed with Meagan M. How many times does someone have to give you instructions before you follow them? She said I would have to see a Genius. I feel so badly about myself after the way I treated some Apple Store employees the other day, but not nearly as badly as I feel about the Apple Co. Choose a Genius Bar Appointment. I called Apple care beforehand to contact the store and they advised to go in Saturday around noon for a 30-60 minute wait.
The genius looks at it and there is a huge dent on the back side of it and tells them it appears to be damaged. Since the novelty has worn off, the crowds are less usually during the week so it's fun to wander around the store and ogle the toys. Then i told him its a random issue, but the click sound is really loud, you can heard it even with music on. When I asked about the stock of it I could see over his shoulder, he said, No, that's a different inventory. I understand a lots of people spread their anger towards the technical advisor or customer service because they are not satisfy with the product, but those people that work there got nothing to do with those defected items.
Everyone that interacted with me at this store was so kind and understanding! The genius is the one paid to be understanding not the customer. They have an armed, fully uniformed, full-priced Pasadena Police officer standing in a corner of the store! We had a receipt for its purchase, but no guarantees that the plan was ever activated. And the line was looooonggggg. I was so reasonable I said okay. And the warranty is through Apple, not Toshiba the usual supplier. All of the employees were busy helping people and no one bothered to ask me if i had any questions.
I had a 6s plus and a 6 to trade into see which I could get rid of first since I have no use for them anymore. I went through about 5-7 representatives for just one transaction. He said he can't make an appointment for me. . Do you really think that 100 minutes is the expected normal battery life of an iPhone 5? I feel she wasted my time by telling me over and over and over to log in and make appointment with a technician, while she completely ignores my questions as I was talking to her. No muss, no fuss, Apple sent me a new iPod. There was like a children's area and area for tutorials on how to mac software.